1112_服務創新與設計_工設系碩士班一甲
上課期間:從 即日起 到 無限期
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課程介紹

課程安排

教學目標:In the past, most of the designs were based on physical research. Due to the booming service economy, the design study will be more diversified and the design results will become more abstract. This course will introduce the concept of innovative service, In the design process can be used in line with the environment, including all abstract and specific problem-solving approach, so that the design of a more comprehensive experience, through the introduction of the service economy, let students understand its relationship with product design, through group discussions and Practical design, training the attitude and ability of macro design, in order to achieve the social services purposes.
 課本&教材
Donald Norman,emotion design,2011/Marc Stickdorn,This is service design thinking,Wiley,2011
  • Problem-Solving Design-Platform Model Based on the Methodological Distinctiveness of Service Design.pdf
  • 2023 syllabus.pdf
  • 2_minute_guide_to_service_design 1.pdf
  • Business Model Generation (1).pdf
  • Intro service design.pdf
  • 顧客旅程地圖Customer Journey Map.pdf
  • Product Design vs. Sensory Experience-1.pdf
  • en Strategy Paradoxes in Service Innovation and Design.pdf
  • This Is Service Design Thinking.pdf
  • project process and business model.pdf
  • 同學發表順序schedule.2.22.xls
教師 / 江潤華

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