1092_服務創新與設計_工設系碩士班一甲
上課期間:從 即日起 到 無限期
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課程介紹

課程安排

教學目標:
  • introduction
  • 2021 syllabus
  • product service design
  • example 2
  • example 3
  • 110 introduction
  • Bridging the gap between brand strategy and customer experience
  • Business and Design Competences in Service Innovation and Development
  • DEVELOPING RADICAL SERVICE INNOVATIONS IN HEALTHCARE—THE ROLE OF DESIGN METHODS
  • INNOVATION IN SERVICES THE CONTRIBUTIONS OF DESIGN THEORY
  • Innovation Management in Knowledge Intensive Services
  • Innovation in services design management
  • Myths of Service Innovation
  • SYSTEMATIC INNOVATION IN SERVICE DESIGN
  • Service blueprinting and BPMN, a comparison
  • Teaching an old service new tricks, The promise of service redesign
  • example 4
  • example 5
  • example 6
  • Creating New Markets Through Service Innovation
  • Ten Strategy Paradoxes in Service Innovation and Design
  • State-of-the-art in product service-systems
  • 同學發表順序schedule
  • presenting schedule
教師 / 江潤華

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