1092_服務創新與設計_工設系碩士班一甲
上课期间：从 即日起 到 无限期
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课程介绍
课程安排
教學目標：
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introduction
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2021 syllabus
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product service design
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example 2
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example 3
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110 introduction
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Bridging the gap between brand strategy and customer experience
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Business and Design Competences in Service Innovation and Development
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DEVELOPING RADICAL SERVICE INNOVATIONS IN HEALTHCARE—THE ROLE OF DESIGN METHODS
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INNOVATION IN SERVICES THE CONTRIBUTIONS OF DESIGN THEORY
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Innovation Management in Knowledge Intensive Services
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Innovation in services design management
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Myths of Service Innovation
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SYSTEMATIC INNOVATION IN SERVICE DESIGN
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Service blueprinting and BPMN, a comparison
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Teaching an old service new tricks, The promise of service redesign
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example 4
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example 5
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example 6
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Creating New Markets Through Service Innovation
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Ten Strategy Paradoxes in Service Innovation and Design
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State-of-the-art in product service-systems
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同學發表順序schedule
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presenting schedule
教师 / 江潤華
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